Important distinction

The Webcast button is NOT the Audio listening button.  They are completely different links corresponding to totally different web locations and functions.  The Webcast button operates only while events are live; whereas, the temporary Internet listening Replay button functions for a few days thereafter.  The Downloads on the Course Recordings Page remain available long after your event has ended.  For some conferences, Downloads are free; other times, they are part of an Upgrade package.

The Embedded Audio Player appears to be working but I hear no sound

Please check your computer/amplifier volume.

Also note that some classes contain periods of silence.



If you click on the triangular play button to no avail...

1.  Adobe Flash Player is required to use the Embedded Audio Player.  You can Download and Install the most up-to-date free version of Flash here:  http://get.adobe.com/shockwave.

Remember that both JavaScript and Cookies must be enabled too.

2.  You can also update your browser or try another one altogether in order to rule out browser corruption, add-ons, or settings causing configuration issues. We recommend the following browsers for the most secure and fast browsing experience:

    Chrome: https://www.google.com/chrome

    Firefox: http://www.mozilla.org/en-US/firefox/new

3.  There are some glitches in the newest version of Internet Explorer.  Reversion from version 9 to Internet Explorer 8 cures such issues.

4.  If you continue to experience difficulty operating the Embedded Audio Player, we suggest Downloading the Audio Recordings and then listening without reliance upon the Internet through the program that your computer usually applies for MP3 listening.