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Problems Obtaining Transcripts

Julia
posted this on December 27, 2011 02:04 pm

Where are the Transcripts?

Transcripts are located on your Course Recording Page, to the right of the recordings, under the heading 'Handouts.' They are represented by Word and PDF icons upon which you may click.

Download Difficulty 

  • Transcripts require the free Adobe Reader to view.  Please make sure Adobe Reader is up-to-date on your computer by going to http://get.adobe.com/reader and installing the latest version.


     
  • If clicking normally on the Transcript icon of your choice does not initiate a Download for you, right-click (or Control + click if using a single-button mouse) on the icon and select ‘Save Link/Target As’ from the pop-up menu.

 

When will the Transcript be ready?

Please know that the preparation and posting of transcripts is a more time-intensive process than for audio recordings.  The average time for transcription, a cursory proofread, and upload by our audio technician is about one business week.
 

Rare cases in which a document opens to non-sensical symbols.

The few people we have known to experience this problem are Mac owners.  It seems to be an issue of  difficulty associating the files with the correct application and/or recognizing that the file will not open properly in any installed application.

  • If you are opening the Word-format document, make sure that you have Microsoft Word installed, and that you open the file from within that application.
     
  • If you are opening the PDF-format document, make sure that you have (http://www.adobe.com/downloads) Adobe Reader installed (free) and that you open the file within that application or associated browser plug-in.

If a document is opening to non-sensical symbols in your web browser when you click on the link, try right-clicking on the link instead (or hold down 'Control' while clicking on a Mac with a one-button mouse).  Then save to your desktop.  Open the file from your desktop using the appropriate application.

 
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