Downloading Course Materials


If you are enrolled in a Shift Network course, you will have access to the website for your course, which is called your Course Homepage, for at least one year after the course ends. You are welcome to access the site 24/7 to listen to audio replays or watch video replays with courses that feature video. You can also read the transcripts and access any bonus materials at your convenience.


Audio and video sessions, transcripts and course handouts may also be downloaded by you for your personal, private use. On rare occasions there may be material provided that is only available online, but that would only be a special type of bonus. Course Modules are always recorded or taped and available online or as downloads. (These materials are not to be shared with anyone not registered for the course, for proprietary reasons. They are not to be posted online.) 

If you don't prefer to download all the materials individually, we will post a Zip file approximately two-weeks after the course ends. You can generally download the entire course content at once that way.

Downloading the course content to your computer for permanent access is your choice, however some prefer not to take up space on their computer and opt to view the content on the Course Homepage instead.


Please note that mobile devices (smartphones, tablets etc.) generally cannot download files. To play a recording on your device, use the media players on the Course Homepage website. To transfer a file to your device, first download it to a computer and then sync it to your device.


If your audio does not automatically start to download with the Download Audio link under the recording, you can force the download, which can also be used to download transcripts, by performing the following:

1. Right-click directly on the "Download Audio" link or transcript icon.
(If you use a Mac, hold down "Control" and do a normal click)

2. From the pop-up menu that then displays, select "Save Target As" or "Save Link As".

3. The "Save As" window will display. You can choose a different file name and select where on your computer to save the audio - many people select their Desktop or Downloads Folder. Select desired location and make any name changes to file and click Save. Be patient, as this make take a few minutes, depending on your connection speed.

4. If it appears downloading has finished but you do not see anything, check the location you chose above or your Downloads Folder as a default location. If needed, you may perform a search by file name to locate the downloaded audio.


If you are experiencing any difficulty playing content on your Course Homepage or downloading files, and need additional assistance, you may find answers in our Tech Support articles.

If you can't find the answers you need, you may submit a Help Request to receive additional support.


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