Order Form Tips
If you are having trouble with an Order Form, please try the following suggestions before opening the order form link again:
- Clear your cache/cookies.
- Refresh your browser.
- Open the order form in a different browser, such as Firefox or Chrome.
- Restart your computer or device.
If your order is successfully processed, you will receive a receipt and access email from The Shift Network right away. Please check your spam/junk folders or Gmail Promotions tab if you do not see them in your inbox.
If you are paying with PayPal, click on the PayPal button on the Order Form, which will take you to PayPal to enter your payment information. Then, you will need to go back to our order form to complete your transaction.
Please note that we are unable to accept PayPal for our payment plan options at this time. If you wish to pay in full for your order, feel free to use PayPal. However, a credit or debit card is the only option for a payment plan order at this time.
If you continue to have trouble making your payment, you are welcome to send us a PayPal payment manually with the following instructions:
- In PayPal, send your full payment, in US Dollars, to: firstname.lastname@example.org as a Purchase of Services. (No PayPal e-checks please!)
- Make sure to include a note indicating: 1) what you are paying for, 2) full name, 3) address, 4) email address.
- After sending your payment, contact our Customer Support Team to let us know.
- If the name on your PayPal account is different, make sure to let us know!
When we receive your payment, you will be registered and sent a confirmation email with access information, as well as an email receipt.
Register by Phone
Although we cannot process a PayPal purchase for you over the phone, if you would like to speak to someone about your order, you can reach our friendly Customer Support staff by phone at (415) 223-7565, Monday–Thursday, 9am–4pm Pacific.