Technical difficulties and connection issues are often related to your browser or your internet speed. Please try the following suggestions:
- Refresh the browser page.
- Quit and restart the browser.
- Try a different browser, such as Firefox or Chrome.
- Clear your cache/cookies.
- Restart your computer or device.
If you are still running into issues, reboot your modem. Power it off, wait about 30 seconds, then power it back on. This will reset your speed to the fastest internet channel available to you.
For help with Zoom connection issues, please see the tutorial Install & Update Zoom.