Connection Issues

Technical difficulties and connection issues are often related to your browser or your internet speed. Please try the following suggestions:

If you are still running into issues, reboot your modem. Power it off, wait about 30 seconds, then power it back on. This will reset your speed to the fastest internet channel available to you.

For help with Zoom connection issues, please see the tutorial Install & Update Zoom.

Click here to contact Customer Support.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Article is closed for comments.