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Connection Issues

Technical difficulties and connection issues are often browser related. Please try the following suggestions:

  1. Clear your cache/cookies. (https://www.refreshyourcache.com/en/home/)
  2. Refresh your browser. 
  3. Open the order form in a different browser, such as Firefox http://www.mozilla.org/en-US/firefox/new/ or Chrome https://www.google.com/intl/en/chrome/browser/
  4. Restart your computer or device. 

It is also strongly recommended to ensure Flash Player is up to date on your system. You can do so here: http://get.adobe.com/flashplayer/

For help with Zoom connection issues, please see the tutorial, Install Zoom.

Click here to contact Customer Support 

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