For most of our online summits, we also offer amazing Upgrade Packages that give you ongoing online access to ALL summit audio/video session replays, transcripts, and a collection of special bonuses. This is optional, but if you enjoy the summit sessions, we highly recommend upgrading so you can access them 24/7 at your convenience and don't have to stress about missing a live session or catching the replay during the free 24-hour replay window.
NOTE: All Upgrade materials are available online as streaming digital recordings and PDF transcripts. Video and Audio files are not downloadable. We do not provide hard copies or send you any physical mail. We are committed to the environment and have gone completely digital!
Purchasing a Summit Upgrade Package
The free Program & Replays Page will have an "Upgrade" link in the top menu bar and Upgrade buttons below every speaker replay.
You may also contact Customer Support for assistance with placing your order or call us Monday–Friday, 9am-4pm Pacific: (415) 223-7565. Please note we have limited staff over the weekends.
How to Access a Your Summit Upgrade Package After Purchase
You can access all of your Shift Network programs — including your courses, summit upgrade packages, and special packages — online through the Premium Access Website:
- Click here: Premium Access Website
- Sign in with the same email address used when purchasing the package.
If you have registered under multiple emails, simply log out of the Premium Access Website and log back in with a different email address.
You'll have access to all replays as soon as they become available. Remember, live sessions are accessed on the Program & Replays page, and recordings are posted on your Premium page within 4 hours of the live sessions. Official Transcripts are posted within approximately 1-2 weeks of the live summit.
Summit Upgrade Package Refund Policy
Refunds are available if requested within 30 days of the purchase date.See Summit Upgrade Package Refund Policy for more information.
Important Note on Special Offer Packages from Guest Speakers
During particular summits, some of our guest speakers offer Special Offers with their products or services. These are purchased directly from the guest speaker. The guest speakers are responsible for customer support related to their Special Offers. Please refer to your purchase receipt or find the contact information online for the speaker who made the Special Offer. Links to the speakers’ websites are below each speaker's bio on the Program & Replays Page.