The Shift Network offers a full, money-back guarantee for our Summit Upgrade Packages, if requested within 60 days of purchase.
Please click here for Refund Policies on other Shift Network purchases.
Alternatives to Refunds
We welcome the opportunity to discuss, and hopefully resolve, your concerns before refunding your payment. If there is something we can assist you with, please contact our Customer Support Team.
If eligible, there may be other options to consider, such as transferring into a different program or applying a credit on your account toward a future offering.
How to Request a Refund
If your Summit Upgrade Package refund request is within 60 days of the purchase date, please complete and submit an online Refund Request Form.
Eligible refunds will be processed within 5 business days, and a confirmation email will be sent once the refund has been issued. No refunds are granted after the specified deadline dates.
Important Note on Special Offer Packages from Guest Speakers
During particular summits, such as our annual Winter of Wellness Summit, some of our guest speakers offer special packages on their own products or services. These are purchased directly from the guest speaker, who is responsible for providing their own customer support. Please refer to your purchase receipt or find the contact information on the website of the speaker who made the special offer. Links to the speakers’ websites are provided for you below each speaker's bio on the summit Program & Replays Page.