Content in the Shift Companion app can be enjoyed in two simple ways, depending on your internet connection:
When You’re Online
- ▶️ Stream videos, listen to audio, or read documents directly in the app
- 💻 This works similarly to accessing content through your Customer Access Portal, just in a mobile-friendly format
When You’re Offline
- ⬇️ While connected to the internet, download session audio, video, and documents to your device
- 🎧 Once downloaded, your content is available anytime—even without internet access
A Few Helpful Notes
- 🔄 Downloaded content remains available as long as you have access to the program and open the app while connected to the internet at least once every 30 days
- ⏳ If your program access ends, or the app hasn’t connected online in 30 days, downloaded content will no longer be accessible
- 🔁 You can re-download content anytime while your access is active and you’re connected to the internet
We hope this makes it easier to stay connected to your learning with more flexibility and ease — wherever you are! ✨
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