The Shift Network offers closed captioning, along with transcripts in PDF format, to make our courses more accessible and user-friendly for our deaf and hearing-impaired community, as well as anyone who needs the additional support of written words.
Please see the approximate timelines for availability below.
During each live session
Live closed captions (supported by Rev.com) will be offered during your class sessions.
After each live session
Transcripts and closed captions on video recordings will be available on the Course Homepage within one week after each live session. Transcripts for the previous week's session are usually posted 1–2 days prior to the next live session.
Closed captions on downloaded recordings
At this time, closed captions are only available when streaming the video online, directly from the Course Homepage. This is due to the fact that the captions are not part of the video file itself; they are in a separate file which "floats over" the video when it streams online.
If streaming the closed-captioned videos online is not an option for you, and you need to download them, we could provide you with the individual caption files. You would then need to load the caption files into the player on your computer when watching a video. VLC Player works best for this. Although we are unable to offer any further troubleshooting on this, you can find more information here in the Vimeo Help Center.
Please let us know if you have any additional questions or concerns.