Order form not working?
Unable to download materials?
Video/Audio file isn’t streaming properly?
The program you just purchased isn’t showing up on your Premium Access Website?
The Suggestions Below Solve 99% of Technical Issues!
If you are experiencing any technical issues like those listed above, please try each of the following suggestions until you find one that works.
- Refresh your web browser.
- Log in via a different web browser (Google Chrome, Safari, Firefox, or Vivaldi).
- Clear your current web browser cache/ history. Visit: http://www.refreshyourcache.com/en/home/ and click the button for the browser you are using.
- Reboot your computer or device.
- Reboot your modem and close all applications that may be using up bandwidth in the background (if you're suspect a speed issue).
- Log in via a different device.
Hopefully, that clears up the issue, but please submit a help request if you need more assistance!