FAQ

Radiant Lotus Women's Qigong Certification

• How can I learn more about the Radiant Lotus Women's Qigong Certification program?
• How do I apply?
• What is the last day to apply?
• When will I hear back about my application status?
• What is the program price, and do you offer payment plans?
• What is the refund policy?

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Inner Circle Membership Subscription

• What’s included with my Membership subscription?
• What is the cost?
• How does this Membership differ from other Shift Network programming?
• What happens if I miss a live session?
• What is the billing, cancellation, and refund policy, and how do I cancel?
• Are scholarships or special pricing available for the monthly Membership fee?

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Technical Support

• How can I solve almost any technical issue I'm having?

Zoom Support

• How do I access Zoom for my course?
• How do I join or rejoin a Zoom breakout group?

Purchases & Refunds

• Where is the program I just purchased? (I didn't receive any emails after I paid.)
• The order form doesn’t work. What do I do now?
• Why was my credit card declined?
• How do I request a refund?

Program Access

• How do I access a free introductory event?
• How do I access my Courses and Summit Upgrade Packages?

Email Subscriptions

• Why haven’t I received my course emails?
• Why can't I sign into my program?
• How do I update my Shift Network account email address?
• How do I stop getting emails from you?

Facebook Course Community Group

• How do I join my course FB Community Group?

Accessibility

• Closed Captioning & Transcripts